Privacy Policy
Article 1 (Purpose)
Ilkkkach (hereinafter referred to as the "Company") is committed to protecting the personal information of individuals who use its mobile app service (hereinafter referred to as the "Company Service"). This policy is established in accordance with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as the "Information and Communication Network Act"), and other relevant statutes to ensure the swift and smooth handling of user grievances related to personal information protection.
Article 2 (Principle of Processing Personal Information)
The Company may collect users' personal information in accordance with relevant laws and this policy.
Article 3 (Disclosure of this Policy)
- The Company makes this policy available on its mobile app so that users can easily access it at any time.
- When disclosing this policy, the Company uses an appropriate character size and color to ensure readability.
Article 4 (Change of this Policy)
- This policy may be amended due to changes in laws, guidelines, notices, or the Company's services related to personal information.
- When the Company revises this policy, it will announce the changes using one or more of the following methods:
- Notification through the notice section of the Company's app or via a separate window
- Email or similar means of notification to users
- The Company will notify users at least seven days prior to the effective date of the revision. If there is a significant change affecting user rights, the notification will be made at least 30 days in advance.
Article 5 (Information for Membership)
The Company collects the following information for user membership registration:
- Required collection information: Email for ID, current location
Article 6 (Information for Payment Services)
The Company collects the following information for payment processing:
- Collected information: Card number, expiration date, bank name, and account number
Article 7 (Information for Confirmation of Service Use and Fraudulent Use)
The Company collects the following information to analyze service usage and confirm and prevent fraudulent use:
- Realtime location information
Realtime location information is used for the following purposes:
- Search for a location-based order list
- Calculate the ambient rider distance for the orderer to place a designated order
- Order acrostic poem Orderers and managers address issues by identifying the rider's current location
Realtime location information is collected only if users agree, and upon membership withdrawal, all information is destroyed and not provided to any third party.
Additional Information Collection
The Company also collects the following information which is not associated with the user's Google account:
- Device ID
- Password
- Gender
- Location Information
- Means of Transportation
- Language Used
- Country Name
By using this app, you agree to share your actual location with the Company. The Company uses your location information to design events for Ilkkkach utilizing your mobile device's GPS functionality. However, this information is only accessible by the Company unless you publicly share the data through the app.
Article 8 (How to Collect Personal Information)
The Company collects users' personal information through the following methods:
- User input through the application services
Article 9 (Use of Personal Information)
The Company uses personal information for the following purposes:
- Necessary operations such as delivering notices
- Improving services, responding to user inquiries, and handling complaints
- Providing the Company's services
Article 10 (Period of Retention and Use of Personal Information)
- The Company retains and uses personal information for the period necessary to achieve the purposes of collection and use.
- Notwithstanding the preceding paragraph, the Company will store records of fraudulent use for up to one year after membership withdrawal to prevent fraudulent re-subscription and service misuse.
Article 11 (Period of Retention and Use of Personal Information under Acts and Subordinate Statutes)
The Company retains and uses personal information in accordance with relevant laws as follows:
- During the retention period under the Consumer Protection Act in Electronic Commerce
- During the retention period of records related to personal location information
- During the retention period under the Communications Secret Protection Act
- During the retention period under the Act on the Protection, Use, etc., of Location Information
Article 12 (Principle of Destruction of Personal Information)
The Company will destroy personal information without delay once it is no longer needed for the purpose of processing or the retention period has expired.
Article 13 (Procedure for Disclosing Personal Information)
- Information provided by users for membership registration will be stored for a certain period according to relevant statutes after achieving the purpose of personal information processing and then destroyed.
- The Company will destroy personal information through the approval process of the person in charge of personal information protection once the reason for destruction occurs.
Article 14 (Method of Disclosing Personal Information)
The Company destroys personal information stored in electronic files using technical methods that prevent records from being reproduced.
Article 15 (Withdrawal of Consent to Inquiry and Collection of Personal Information)
- Users and legal representatives can inquire or modify their registered personal information at any time and request withdrawal of consent for personal information collection.
- To withdraw consent for personal information collection, users can contact the personal information protection officer in writing, by phone, or by email, and the Company will take action without delay.
Article 16 (Change of Personal Information, etc.)
- Users can request the Company to correct errors in their personal information through the methods described above.
- The Company will not use or provide incorrect personal information until it is corrected and will notify users without delay so that corrections can be made.
Article 17 (Duty of Users)
- Users must keep their personal information up to date, and any problems caused by incorrect information input are the user's responsibility.
- Unauthorized use of another person's personal information for membership registration can result in loss of user status and legal penalties under the Personal Information Protection Act.
- Users are responsible for maintaining the security of their email addresses and passwords for their IDs.
Article 18 (Management of Personal Information of Company)
The Company takes necessary technical and administrative protection measures to ensure that users' personal information is not lost, stolen, leaked, altered, or damaged.
Article 19 (Processing of Deleted Information)
The Company processes personal information that is terminated or deleted at the request of the user or legal representative according to the "Term of Use" and ensures it cannot be viewed or used for other purposes.
Article 20 (Encryption of Passwords)
Users' passwords are stored and managed with one-way encryption, and verification and changes to personal information can only be made by the user.
Article 21 (Measures against Hacking, etc.)
- The Company takes all possible measures to prevent users' personal information from being leaked or damaged by hacking, viruses, or other intrusions into information and communication networks.
- The Company uses the latest vaccine programs to prevent leakage or damage of users' personal information or data.
- The Company uses an intrusion prevention system for emergencies.
- The Company ensures the safe transmission of sensitive personal information over the network through encryption and other security measures.
Article 22 (Minimization of Processing and Education of Personal Information)
The Company limits the number of personnel handling personal information to the minimum necessary and provides training to ensure compliance with relevant laws and internal policies.
Article 23 (Measures for Personal Information Leakage, etc.)
If the Company becomes aware of any loss, theft, or leakage of personal information (hereinafter referred to as "leakage, etc."), it will notify users and report to the Korea Communications Commission or the Korea Internet Promotion Agency without delay, including the following information:
- Items of personal information that have been leaked
- When the leakage, etc. occurred
- Measures users can take
- Countermeasures taken by the Company
- Contact information for users to receive counseling
Article 24 (Designation of the Company's Personal Information Protection Officer)
To protect users' personal information and handle complaints, the Company designates the following personal information protection officer:
- Name: Jang Jung-hee
- Position: Customer Team Leader
- Phone number: +82 106210 0904
- Email: dhkel1515@gmail.com
Article 25 (Method of Relief for Infringement of Rights)
Users can apply for dispute resolution or counseling at the Personal Information Dispute Mediation Committee of the Korea Internet Promotion Agency for personal information infringement. For other reports and consultations, users can contact the following institutions:
The Company strives to guarantee users' rights to self-determination of personal information and provide counseling and remedy for damages caused by personal information infringement. Users can contact the department in charge for reports or consultations.
Effective Date
These terms and conditions will take effect from 2024.02.07.
Personal Information Processing Officer
As of 2024.02.07, the Director of Service is designated as follows:
- Affiliated: Customer Service Team
- Name: Jang Jung-hee
- Position: Team Leader
- Phone: +82 10 6210 0904